We are now in the fifth month of our Lean Manufacturing transition. The more we get into the process, the more we realize what needs to be done. The amazing part of Lean is that the more you do the more you realize what can be done.
This week we started a process of leaning out online ordering for storefronts. The number of steps was cut by two thirds and the number of minutes to process an order was cut in half. And the amazing part is that this is the first effort at leaning out this process. When a group of people attacks a problem, amazing things can be done.
I am looking forward to seeing what we are able to do in the first full year of this process and for many years to come.